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You get a full refund for items that were wrong, damaged, went missing during shipping or differ considerably from the description on Swap.com.
You will receive store credit for items that do not fit, you do not like, or were returned without a specific reason.
For more detailed information, please see the Returns and Refunds.
|Season:||Fall - Winter|
|Package Dimensions:||9.1 x 2.9 x 12 inches|
|Weight:||3 lbs 1 oz|
My first order was a breeze. Clothing was in excellent condition and packaged well for mailing. It came even sooner than I expected, too.
I LOVE this site!!! I am SO happy with the items I got. The items I got are what I have been looking for in stores for a long time. Not only did I find them here, but cheaper then a department store. I love that you can shop by sizes. I love what I got and will be placing MANY more orders to you. I am so glad I found out about his site in a magazine.
I was really worried about second hand clothes. I’ve always been very picky, even to the point that I wouldn’t buy something if it had looked like it were tried on. A friend of mine told me about this site and said to give it a try. I ordered a few sweaters and prepared to just get them and end up giving them away. They arrived, separately packaged, and I’M IN LOVE! The quality is amazing. The clothes were clean and had no warehouse smell. I’m actually wearing a sweater that I received to work today. I’m already looking to do more business with you. You are fantastic. Please don’t change a thing!!!