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You get a full refund for items that were wrong, damaged, went missing during shipping or differ considerably from the description on Swap.com.
You will receive store credit for items that do not fit, you do not like, or were returned without a specific reason.
For more detailed information, please see the Returns and Refunds.
|Brand:||New York & Company|
|Season:||Fall - Winter|
|Package Dimensions:||8.3 x 3.8 x 9.0 inches|
|Weight:||1 lbs 13 oz|
|Additional details:||collar stain.|
I am always satisfied with swap. Returns are easy and shipping is fast. Best place to buy clothes that I normally would not for quick growing kids. Always a pleasure.
I seriously have never had better customer service-EVER!!
This was the first time using this service. I am overwhelmed with how much I have probably missed over time. I had never known about this site until I started looking up online consignment shops. The two items I purchased are both in beautiful condition, and my daughter loves them. She has already worn one of the items around the house and it's really too warm to wear anything meant for cold! In addition, shipping charges are very reasonable, and I am thankful my first shipping fee was free. I will be back, and will let my friends and coworkers know1