Consign on Swap.com

Swap.com temporarily suspends giving Inbound Labels until September 1st, 2016

Swap.com is the fastest growing and largest online consignment store for buying and selling pre-owned clothing, and our goal is to provide the best possible service to our customers.

During the past year, the number of sellers of gently loved garments has grown steeply at Swap.com. The number of incoming boxes has exceeded our daily capacity, resulting in a processing queue of several months. We have hired hundreds of people and expanded to a 360,000 sq ft building, but have still not been able to bridge this gap between our incoming merchandise processing capacity and the ever growing demand for our consignment service.

We believe that a consignment service should not keep its sellers waiting in line, and have decided to take action to ensure that such waiting is no longer necessary. Therefore, we will not be providing new inbound labels until September 1st, 2016, allowing us time to process all the items in the current queue.

There is no action you need to take. The processing and sales of items already received from you continues normally. If you currently have items listed on Swap.com, you can access them as before in your seller account .

This temporary pause in providing new Inbound Labels does not affect shoppers at Swap.com who will continue to find wonderful deals at the service.

We have prepared some resources to help answer any questions you may have, which you can find on the frequently asked questions page. As always, you may also request support from our customer service team.

Thank you for your support, for your patience, and for using Swap.com.